Privacy Policy - Tone Media Promotions

Tone Media Promotions · Legal & Policies
Privacy Policy
Your privacy matters. This policy explains how Tone Media Promotions collects, uses, discloses, and protects information when you visit our website, contact us, purchase digital products, or use our services.

Effective date: October 17, 2026 | Last updated: October 17, 2026

Tone Media Promotions (“TMP,” “we,” “us,” or “our”) operates tonemediapromotions.com and offers website design, redesign, website security services, ready-made ECOM26 website products, and related tools. This policy describes our practices for information that we control. It does not automatically govern websites independently operated by our clients.

Table of Contents

Information We Collect

How We Use Information

Sources and Collection Methods

How We Disclose Information

Orders, Trials, and Payments

Cookies, Analytics, and Tracking

Your Choices and Requests

Data Security

Data Retention

Children’s Privacy

California Privacy Rights

Visitors Outside the United States

Changes to This Policy

1. Information We Collect
Depending on how you interact with TMP, we may collect:

Contact details: name, business name, email address, phone number, and information you submit through inquiry or consultation forms.

Project information: website addresses, design requirements, communications, content you choose to provide, and access details you intentionally share for an authorized project. Please use secure methods for sharing credentials.

Order and account information: product selection, purchase history, billing-related details, order identifiers, license or trial registration details, and support communications.

Technical information: IP address, browser and device information, operating system, referring pages, approximate location derived from IP address, server logs, and website usage information where collected by our systems or configured tools.

Preferences and correspondence: your communication preferences, messages, and feedback.

We do not ask you to submit sensitive personal information through ordinary contact forms. Please do not include Social Security numbers, payment card numbers, medical records, or similar sensitive information in general inquiries.

2. How We Use Information
We use personal information as reasonably necessary to:

Respond to inquiries, provide estimates, and communicate about projects.
Deliver website design, security, and related services.
Process and document orders, administer ECOM26 trials and licenses, and provide customer support.
Maintain website functionality, troubleshoot errors, prevent abuse, and protect our systems.
Understand website performance and improve our products and communications.
Send service-related notices and, where permitted, promotional communications; you may opt out of promotional emails.
Meet applicable tax, accounting, legal, and recordkeeping obligations.

We do not use personal information for a materially different purpose without providing any notice or choice required by applicable law.

3. Sources and Collection Methods
We obtain information directly from you when you complete forms, place orders, register for trials, or communicate with us. We may also receive transaction confirmations from payment processors, technical information from hosting and security tools, and information from analytics or other third-party services that we actually enable on our website.

4. How We Disclose Information
We may disclose information to service providers and contractors working on our behalf, such as website infrastructure providers, payment processors, email services, security providers, and analytics providers, only as reasonably necessary for their functions. We may also disclose information to comply with legal obligations, respond to lawful requests, protect rights and security, or in connection with a business transfer subject to applicable law.

Advertising and data sales: TMP does not represent in this draft that it sells or shares personal information for cross-context behavioral advertising. This statement must be confirmed against the actual analytics, advertising pixels, embedded media, and cookie configuration before publication. If any activity qualifies as a “sale” or “sharing” under applicable California law, required notices and opt-out mechanisms must be provided.

External websites and services have their own privacy practices. Please review their notices when you leave our website or use their products.

5. Orders, Trials, and Payments
When you purchase an ECOM26 product or request a 60-day trial, we may use your contact information, website URL, order details, and related records to fulfill your request, deliver downloads or licensing information, prevent misuse, and assist with support. A trial does not automatically become a paid subscription unless a separate, clearly disclosed arrangement is expressly accepted.
Payments may be processed by third-party providers such as PayPal or Stripe, depending on the checkout option offered. Payment providers process payment information under their own terms and privacy policies. TMP may receive transaction status and limited billing details needed for accounting and support; we do not intend to collect full payment-card numbers through general website contact forms.

6. Cookies, Analytics, and Tracking
Our website may use cookies or similar technologies for necessary site functions, security, shopping carts, preferences, analytics, and embedded content. Third-party services may also set cookies or collect technical information when enabled.
You can control some cookies through your browser settings. Blocking necessary cookies may affect shopping carts, account features, or other functions. Where applicable law requires consent or an opt-out for particular tracking technologies, TMP will provide the required mechanism.

Do Not Track and preference signals: Browser “Do Not Track” settings do not have a universally adopted technical standard. We do not promise that every such signal is honored. Where legally required, we will recognize applicable opt-out preference signals, including Global Privacy Control, for relevant processing activities.

Implementation check: Verify whether Google Analytics, Google Ads, Meta Pixel, YouTube embeds, reCAPTCHA, or other tracking tools are active, and update this section and the site’s consent/opt-out controls accordingly.

7. Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you. We will review requests and respond as required by applicable law, subject to identity verification and lawful exceptions. You may unsubscribe from promotional emails using the unsubscribe instructions in those messages or by contacting us.
We may retain information needed to complete transactions, maintain security, resolve disputes, comply with law, or exercise legal rights.

8. Data Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the information and services involved. These may include access controls, security monitoring, software updates, and encrypted connections where supported. No website, data transmission, or storage system can be guaranteed completely secure. If you believe your information has been compromised in connection with TMP, please contact us promptly.

9. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, supporting purchases and licenses, maintaining business records, meeting legal obligations, preventing fraud, and resolving disputes. Retention periods vary by the type of information and applicable requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

10. Children’s Privacy
TMP’s business services and digital products are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, contact us so we can investigate and take appropriate action.

11. California Privacy Rights
California law, including the California Online Privacy Protection Act (CalOPPA), may require certain disclosures for commercial websites that collect personal information. The California Consumer Privacy Act, as amended (CCPA), imposes additional duties on businesses that meet its statutory applicability criteria. TMP does not claim that every CCPA provision necessarily applies to our business; applicability depends on current business activities and statutory thresholds.
If the CCPA applies to TMP, eligible California residents may have rights, subject to exceptions, to know and access personal information, correct inaccurate information, delete information, obtain portability information, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising protected rights. We will provide any additional disclosures and request methods required for processing that falls within the law.
To submit a privacy request, email contact@tonemediapromotions.com with “Privacy Request” in the subject line. Please describe the request without sending unnecessary sensitive information. We may need to verify your identity before acting on it.

12. Visitors Outside the United States
TMP operates from California, United States. Information submitted to us may be processed or stored in the United States or in other locations used by our service providers. Privacy protections may differ by location. Where foreign privacy laws apply to particular processing, additional rights or safeguards may be required. Please contact us with questions about your information.

13. Changes to This Policy
We may update this policy to reflect changes in our services, technologies, business practices, or applicable law. We will post the revised version with an updated date and provide additional notice when required by law. The version posted on this page governs our practices from its effective date.

14. Contact Us

Tone Media Promotions
Granite Bay, California, United StatesEmail: contact@tonemediapromotions.com
Website: tonemediapromotions.com

For privacy inquiries, please include “Privacy Request” in the subject line. We will respond as required by applicable law.

Related Policies
Review our other legal information:

Questions About Your Privacy?
Contact us if you have questions about this policy or how we handle your information. Contact Tone Media Promotions.

This document is a draft for business review. Its accuracy depends on TMP’s actual tools, data practices, and legal obligations. Review and confirm all statements before publication, ideally with qualified California privacy counsel.