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Frequently Asked Questions

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Q: What makes your services the right choice for my business?

A: We prioritize your business’s success by delivering professional, reliable, and transparent web solutions.Our approach ensures you get a website that works for you 24/7, with clear pricing and no hidden terms. We understand the value of your investment and are dedicated to providing a strong online presence tailored to your needs.

Q: Do you provide web hosting, domain names, and SSL certificates?

A: No, we do not provide web hosting, domain registration, or SSL certificates. You must supply your own. However, we can recommend reliable providers and assist with setup

You must provide your own:

  • Web hosting
  • Domain name
  • SSL Certificates

Q: How many pages do I get with TMP, and what pages are included?

A: During our Discovery Call, we'll discuss your website’s page requirements, and I'll ensure they are all set up for you. With the TMP Plugin content creator, you can easily add or modify pages as needed.

Some or all pages may apply:

  • Home page.
  • About page.
  • Contact page.
  • Search page.
  • Service page
  • Thank you page.
  • Blog and Post page. 
  • Privacy Policy page.
  • Terms of Service page.
  • Checkout Page Template.
  • Product List Page Template.
  • Product Details Page Template.
  • Shopping Cart Page Template.
  • Sitemap page.
  • 404 page.

Q: What is the TMP Plugin, and how does it help?

A: The TMP Plugin, short for "Tone Media Promotions," is a user-friendly tool designed to customize WordPress theme pages effortlessly. It allows you to adjust colors, fonts, layouts, and other design elements without needing any coding skills.

With built-in AI assistance, the TMP Plugin (Client License) gives you creative control, making website design simple and intuitive.

  • TMP Plug-in (Client License)

Q: Can you receive services outside of California?

A: Yes, we accept projects from anywhere in the USA and provide exceptional customer service that matches the experience of having us nearby.

  • Choose preferred communication method: phone, text, email, or web chat. 

Q: Do you provide a support system for my website?

A: I offer a range of communication channels to support you in achieving your website goals. Don't hesitate to contact us through any of these channels. I am here to help you every step of the way.

  • Video Support
  • Phone Support
  • Text Support
  • Email Support

Q: ​How do I get started with my website?

A: Begin with a free website mockup by filling out our questionnaire.This questionnaire helps us understand your website needs, including its purpose, target audience, design preferences, features, content, timeline, and success metrics. Your answers guide us in creating a customized website mockup tailored to your goals.

  • Type of business website?
  • Text and color scheme?
  • Do you have a logo?
  • Do you need content written?

Q: I completed the website mockup questionnaire.  Now, what ?

A: Once you completed your mockup, I'll schedule a Mockup call to review your website together and  discuss applying finalized touches.

If you're satisfied with your mockup and want to move forward,
Select your Plan, complete the setup fee payment, and we'll hit the ground running!

If you're not happy with your mockup and don't want to proceed, that's fine. We appreciate your interest and wish you the best of luck.

Q" I've chosen my plan. When will my website be ready?

A: I will develop your website based on your approved design and setup.Your WordPress backend will be installed with security and backup plugins, ensuring reliability. Your unique theme will go live seamlessly.

  • Completion of website in 7-18 days

Q: Now that my website is up and running, what actions can I take to ensure the success of my business website?

A: Congratulations on launching your new business, e-commerce website! Now it's time to focus on leveraging social media marketing, live marketing, and email marketing to drive traffic, engage customers, and make money. 

Let's dive into the top 3 things you can do to achieve success and have fun while doing it:

  • Promote your business website on various social media platforms to increase its visibility and reach.
  • Utilize the fresh content from​ your website as the basis for engaging social media posts, ensuring consistent messaging across platforms.
  • Launch and prioritize the introduction of 1-3 key products, channeling your efforts towards their successful establishment in the market.

Q: Can I still receive a refund even after approving the website and completing all payment requirements?

A: Yes, you have a full 30 days money back guarantee with no questions asked. Please view the Refund Policy.

  • 100% Satisfaction Guarantee
  • 30 days money back Guarantee
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